News

Latest Update

Fri 20th December

  • Normal services.

Sat 21st December

  • Normal Saturday services.

Sun 22nd December

  • Normal Sunday services.

Mon 23rd December

  • Normal services.

Tue 24th December (Xmas Eve)

  • Full delivery and pick-up service in all areas.
  • No Linehaul services operate.

Wed 25th December (Xmas Day)

  • No delivery or pick-up services operate.
  • No Line haul services operate.

Thu 26th December (Boxing Day)

  • No deliveries nationwide.
  • Pre-arranged pick-ups only.
  • Line haul services operate as normal (early departure).

Fri 27th December

  • Full delivery and pick-up service in all areas.

Sat 28th December

  • Normal Saturday services.

Sun 29th December

  • Normal Sunday services.

Mon 30th December 2019 (New Year’s Eve)

  • Normal services.

Tue 31st December 2019 (New Year’s Eve)

  • Full delivery and pick-up service in all areas.
  • No Linehaul services operate.

Wed 1st January 2020 (New Year’s Day)

  • No deliveries nationwide.
  • Pre-arranged pick-ups only.
  • Line haul services operate as normal (early departure).

Thu 2nd January 2020 (New Year’s Holiday)

  • No deliveries nationwide.
  • Pre-arranged pick-ups only.
  • Line haul services operate as normal (early departure).

Fri 3rd January

  • Full delivery and pick-up service in all areas.

Sat 4th January

  • Return to normal services.

To arrange & confirm special pick-ups on Stat Holidays and Weekends through Xmas and New Year, please contact your local Depot Manager at least 1 week in advance of the applicable holiday. Do not assume that pick-ups will happen without being pre-arranged. Contact details below:

PICK-UP REQUESTS to:

Stacy Gibson (Auckland) 021-279-0104 or StacyG@bigchill.co.nz

Michael Aitken (Putaruru) 027-448-8096 or MichaelA@bigchill.co.nz

Jon Oldridge (Hastings) 027-522-2975 or JonO@bigchill.co.nz

Garner Grieve (Palmerston North) 021-279-1553 or GarnerG@bigchill.co.nz

Carl Voullaire (Wellington) 027-258-0255 or CarlV@bigchill.co.nz

Louise Fissenden (Blenheim) 021-406-323 or LouiseF@bigchill.co.nz

Nathan Hyde (Christchurch) 027-522-2974 or NathanH@bigchill.co.nz

Don Gillan (Dunedin) 027-433-1104 or DonaldG@bigchill.co.nz

Ronnie Thompson (Cromwell) 027-808-5553 or RonnieT@bigchill.co.nz

Thursday 14th November

All pickups, deliveries and Line haul as normal.

Friday 15th November (Canterbury Anniversary)

Normal deliveries apply to Christchurch metro.

There will be NO deliveries to the following areas on this day; Cheviot, Leeston, Rakaia, Amberley, Hamner Springs, Darfield, Oxford.

Pre-arranged collections in Christchurch only.

Line haul services operate as normal.

Saturday 16th November

Normal Saturday services apply.

Sunday 17th November

Normal Sunday services apply.

Monday 18th November

Return to normal services

ALL pick-ups must be arranged by phone or email no later than 48 hours before the respective Holiday. DO NOT assume regular pick-ups will happen automatically.

PICK-UP REQUESTS to:

Nathan Hyde (CHC) 027-522-2974 or NathanH@bigchill.co.nz

Hawkes Bay Anniversary

Thursday 24th October
All pickups, deliveries and Line haul as normal.

Friday 25th October (Hawkes Bay Anniversary)
Supermarket deliveries only in Napier and Hastings, No deliveries to Central Hawkes Bay, pre-arranged pickups only. Line Haul services operate as normal.
Full delivery Service to Gisborne
Please note: Our Hastings office will not be manned on this day, for all Hawkes Bay / Gisborne enquiries please contact customer services on 09 272 7440

Saturday 26th October
Normal Saturday service applies.

Sunday 27th October
No pick-ups/deliveries or Line haul operate across network.

Monday 28th October (Labour Day)
Please refer to the Labour Weekend schedule.

Tuesday 29th October
Return to normal services

ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. DO NOT assume regular pick-ups will happen automatically.
PICK-UP REQUESTS to:
Jon Oldridge (Hastings) 027-522-2975 or JonO@bigchill.co.nz


Labour Weekend Schedule

Friday 25th October
All pick-ups, deliveries and Line haul as normal across network. However, please note our separate notice in relation to the Hawkes Bay Regional Holiday on 25th Oct.

Saturday 26th October
Normal Saturday pick-up and delivery service applies.
All normal Inter-Island Line haul units run.

Sunday 27th October
No pick-ups/deliveries or Line haul operate across the network.

Monday 28th October
No deliveries nationwide, pre-arranged pick-ups only,
Our Line haul network will run the following restricted service:
>1 x AKL-PUT-HAS-PMR-WGT one-way.
>1 x WGT-PMR-HAS one way.
>1 x AKL-CHC return.
>1 x CHC-DUD return.
>1 x CHC-BLN (early departure) one way.
>1 x CHC-CRM return

Tuesday 29th October
Return to normal services

ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. DO NOT assume regular pick-ups will happen automatically.
PICK-UP REQUESTS to:
Stacy Gibson (Auckland) 021-279-0104 or StacyG@bigchill.co.nz
Michael Aitken (Putaruru) 0274-488-096 or MichaelA@bigchill.co.nz
Jon Oldridge (Hastings) 027-522-2975 or JonO@bigchill.co.nz
Garner Grieve (Palmerston North) 021-279-1553 or GarnerG@bigchill.co.nz
Carl Voullaire (Wellington) 027-258-0255 or CarlV@bigchill.co.nz
Louise Fissenden (Blenheim) 021-406-323 or LouiseF@bigchill.co.nz
Nathan Hyde (Christchurch) 027-522-2974 or NathanH@bigchill.co.nz
Don Gillan (Dunedin) 0274-331-104 or DonaldG@bigchill.co.nz
Ronnie Thompson (Cromwell) 027-808-5553 or RonnieT@bigchill.co.nz

Ambassador's Notes August 2019
  • 18 November 2019
  • 11:30
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Ambassador's Notes November 2018
  • 18 November 2019
  • 09:38
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Ambassador's Notes June 2018
  • 18 November 2019
  • 08:38
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