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Ambassador's Notes June 2018
  • 02 June 2018
  • 08:38
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Ambassador's Notes June 2018

Ambassador's Notes November 2018
  • 02 November 2018
  • 09:38
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Ambassador's Notes August 2019
  • 20 August 2019
  • 11:30
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Ambassador Notes - December 2019
  • 04 December 2019
  • 11:48
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Ambassador Notes November 2020
  • 24 November 2020
  • 09:28
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Ambassador Notes December 2021
  • 10 December 2021
  • 13:26
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Big Chill Privacy Notice
  • 27 April 2022
  • 13:23
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Monday 23rd December

  • Normal delivery and pick-up services.
  • Line haul services operate as normal.

Tuesday 24th December (Xmas Eve)

  • Normal delivery and pick-up services.
  • No Line haul services operate.

Wednesday 25th December (Xmas Day)

  • No delivery or pick-up services operate.
  • No Line haul services operate.

Thursday 26th December (Boxing Day)

  • No deliveries nationwide.
  • Pre-arranged pick-ups only.
  • Limited Line haul services operate.

Friday 27th December

  • Normal delivery and pick-up services
  • Line haul services operate as normal.

Saturday 28th December

  • Normal delivery and pick-up services.
  • Line haul services operate as normal.

Sunday 29th December

  • No delivery or pick-up services operate.
  • Line haul services operate as normal.

Monday 30st December

  • Normal delivery and pick-up services.
  • Line haul services operate as normal.

Tuesday 31st December (New Year’s Eve)

  • Normal delivery and pick-up services.
  • No Line haul services operate.

Wednesday 1st January 2025 (New Year’s Day)

  • No delivery or pick-up services operate.
  • No Line haul services operate.

Thursday 2nd January (New Year’s Day holiday)

  • No deliveries nationwide.
  • Pre-arranged pick-ups only.
  • Limited Line haul services operate.

Friday 3rd January

  • Normal delivery and pick-up services
  • Line haul services operate as normal.

Saturday 4th January

  • Normal delivery and pick-up services.
  • Line haul services operate as normal.

Sunday 5th January

  • No delivery or pick-up services operate.
  • Line haul services operate as normal.

Monday 6th January

  • All services resume to normal


To arrange & confirm special pick-ups on Stat Holidays and Weekends through Xmas and New Year, please contact your local Depot Manager at least 1 week in advance of the applicable holiday. Do not assume that pick-ups will happen without being pre-arranged. Contact details below:



PICK-UP REQUESTS to:


Adam Dawson (Auckland) 021-279-0104 or adamd@bigchill.co.nz

Shaun Reed (Ruakura) 022-850-0405 or shaunr@bigchill.co.nz

Jason Iasona (Putaruru) 027-448-8096 or Jasoni@bigchill.co.nz

Mark Tamanui (Hastings) 027-522-2975 or markt@bigchill.co.nz

Garner Grieve (Palmerston North) 021-279-1553 or GarnerG@bigchill.co.nz

Grant Kingon (Wellington) 027-258-0255 or grantk@bigchill.co.nz

Louise Fissenden (Blenheim) 021-406-323 or LouiseF@bigchill.co.nz

Nathan Hyde (Christchurch) 027-522-2974 or NathanH@bigchill.co.nz

Sanjesh Naicker (Dunedin) 027-433-1104 or sanjeshn@bigchill.co.nz

Drew Counter (Cromwell) 027-808-5553 or drewc@bigchill.co.nz





Monday 23rd December

  • Normal delivery and pick-up services.
  • Line haul services operate as normal.

Tuesday 24th December (Xmas Eve)

  • Normal delivery and pick-up services.
  • No Line haul services operate.

Wednesday 25th December (Xmas Day)

  • No delivery or pick-up services operate.
  • No Line haul services operate.

Thursday 26th December (Boxing Day)

  • No deliveries nationwide.
  • Pre-arranged pick-ups only.
  • Limited Line haul services operate.

Friday 27th December

  • Normal delivery and pick-up services
  • Line haul services operate as normal.

Saturday 28th December

  • Normal delivery and pick-up services.
  • Line haul services operate as normal.

Sunday 29th December

  • No delivery or pick-up services operate.
  • Line haul services operate as normal.

Monday 30st December

  • Normal delivery and pick-up services.
  • Line haul services operate as normal.

Tuesday 31st December (New Year’s Eve)

  • Normal delivery and pick-up services.
  • No Line haul services operate.

Wednesday 1st January 2025 (New Year’s Day)

  • No delivery or pick-up services operate.
  • No Line haul services operate.

Thursday 2nd January (New Year’s Day holiday)

  • No deliveries nationwide.
  • Pre-arranged pick-ups only.
  • Limited Line haul services operate.

Friday 3rd January

  • Normal delivery and pick-up services
  • Line haul services operate as normal.

Saturday 4th January

  • Normal delivery and pick-up services.
  • Line haul services operate as normal.

Sunday 5th January

  • No delivery or pick-up services operate.
  • Line haul services operate as normal.

Monday 6th January

  • All services resume to normal


To arrange & confirm special pick-ups on Stat Holidays and Weekends through Xmas and New Year, please contact your local Depot Manager at least 1 week in advance of the applicable holiday. Do not assume that pick-ups will happen without being pre-arranged. Contact details below:



PICK-UP REQUESTS to:


Adam Dawson (Auckland) 021-279-0104 or adamd@bigchill.co.nz

Shaun Reed (Ruakura) 022-850-0405 or shaunr@bigchill.co.nz

Jason Iasona (Putaruru) 027-448-8096 or Jasoni@bigchill.co.nz

Mark Tamanui (Hastings) 027-522-2975 or markt@bigchill.co.nz

Garner Grieve (Palmerston North) 021-279-1553 or GarnerG@bigchill.co.nz

Grant Kingon (Wellington) 027-258-0255 or grantk@bigchill.co.nz

Louise Fissenden (Blenheim) 021-406-323 or LouiseF@bigchill.co.nz

Nathan Hyde (Christchurch) 027-522-2974 or NathanH@bigchill.co.nz

Sanjesh Naicker (Dunedin) 027-433-1104 or sanjeshn@bigchill.co.nz

Drew Counter (Cromwell) 027-808-5553 or drewc@bigchill.co.nz





Easter Weekend – Friday 18th April to Monday 21st April

Thursday 17th April

  • All pick-ups and deliveries as normal across the network.
  • Linehaul units operate as normal.

Friday 18th April (Good Friday)

  • NO deliveries, line haul or collections nationwide.

Saturday 19th April

  • Deliveries to ALL centres (inc Gisborne, Wairarapa) nationwide. Normal Friday schedule applies.
  • Inter-island Line Haul service only operates.

Sunday 20th April

  • NO deliveries, line haul or collections nationwide.

Monday 21st April (Easter Monday)

  • NO deliveries nationwide.
  • Linehaul units operate as normal.
  • Pre-arranged collections only.

Tuesday 22nd April

  • All pick-ups and deliveries as normal across the network.
  • Linehaul units operate as normal.

ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. Please note we are only able to do pick-ups in specific areas on the public holidays, contact your local depot manager for further clarification on this. DO NOT assume regular pick-ups will happen automatically.

PICK-UP REQUESTS to:

Adam Dawson (Auckland) 021-279-0104 or adamd@bigchill.co.nz

Shaun Reed (Ruakura) 022-850-0405 or shaunr@bigchill.co.nz

Jason Iasona (Putaruru) 027-448-8096 or Jasoni@bigchill.co.nz

Mark Tamanui (Hastings) 027-522-2975 or markt@bigchill.co.nz

Garner Grieve (Palmerston North) 021-279-1553 or GarnerG@bigchill.co.nz

Grant Kingon (Wellington) 027-258-0255 or grantk@bigchill.co.nz

Louise Fissenden (Blenheim) 021-406-323 or LouiseF@bigchill.co.nz

Nathan Hyde (Christchurch) 027-522-2974 or NathanH@bigchill.co.nz

Sanjesh Naicker (Dunedin) 027-4331-104 or sanjeshn@bigchill.co.nz

Drew Counter (Cromwell) 027-808-5553 or drewc@bigchill.co.nz


Easter Weekend – Friday 18th April to Monday 21st April

Thursday 17th April

  • All pick-ups and deliveries as normal across the network.
  • Linehaul units operate as normal.

Friday 18th April (Good Friday)

  • NO deliveries, line haul or collections nationwide.

Saturday 19th April

  • Deliveries to ALL centres (inc Gisborne, Wairarapa) nationwide. Normal Friday schedule applies.
  • Inter-island Line Haul service only operates.

Sunday 20th April

  • NO deliveries, line haul or collections nationwide.

Monday 21st April (Easter Monday)

  • NO deliveries nationwide.
  • Linehaul units operate as normal.
  • Pre-arranged collections only.

Tuesday 22nd April

  • All pick-ups and deliveries as normal across the network.
  • Linehaul units operate as normal.

ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. Please note we are only able to do pick-ups in specific areas on the public holidays, contact your local depot manager for further clarification on this. DO NOT assume regular pick-ups will happen automatically.

PICK-UP REQUESTS to:

Adam Dawson (Auckland) 021-279-0104 or adamd@bigchill.co.nz

Shaun Reed (Ruakura) 022-850-0405 or shaunr@bigchill.co.nz

Jason Iasona (Putaruru) 027-448-8096 or Jasoni@bigchill.co.nz

Mark Tamanui (Hastings) 027-522-2975 or markt@bigchill.co.nz

Garner Grieve (Palmerston North) 021-279-1553 or GarnerG@bigchill.co.nz

Grant Kingon (Wellington) 027-258-0255 or grantk@bigchill.co.nz

Louise Fissenden (Blenheim) 021-406-323 or LouiseF@bigchill.co.nz

Nathan Hyde (Christchurch) 027-522-2974 or NathanH@bigchill.co.nz

Sanjesh Naicker (Dunedin) 027-4331-104 or sanjeshn@bigchill.co.nz

Drew Counter (Cromwell) 027-808-5553 or drewc@bigchill.co.nz


ANZAC DAY – Friday 25th April

Thursday 24th April

  • All pick-ups and deliveries as normal across the network.
  • Line Haul operates as normal.

Friday 25th April (ANZAC DAY)

  • No deliveries nationwide.
  • Line Haul operates as normal.
  • Pre-arranged collections only

Saturday 26th April

  • Deliveries to ALL centres (inc Gisborne, Wairarapa) nationwide. Normal Friday schedule applies.
  • Saturday Line Haul units operate as normal.
  • Pre-arranged collections only.

Sunday 27th April

  • Normal Sunday services apply.

Monday 28th April

  • Normal services.

ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. Please note we are only able to do pick-ups in specific areas on the public holidays, contact your local depot manager for further clarification on this. DO NOT assume regular pick-ups will happen automatically.

PICK-UP REQUESTS to:

Adam Dawson (Auckland) 021-279-0104 or adamd@bigchill.co.nz

Shaun Reed (Ruakura) 022-850-0405 or shaunr@bigchill.co.nz

Jason Iasona (Putaruru) 027-448-8096 or Jasoni@bigchill.co.nz

Mark Tamanui (Hastings) 027-522-2975 or markt@bigchill.co.nz

Garner Grieve (Palmerston North) 021-279-1553 or GarnerG@bigchill.co.nz

Grant Kingon (Wellington) 027-258-0255 or grantk@bigchill.co.nz

Louise Fissenden (Blenheim) 021-406-323 or LouiseF@bigchill.co.nz

Nathan Hyde (Christchurch) 027-522-2974 or NathanH@bigchill.co.nz

Sanjesh Naicker (Dunedin) 027-4331-104 or sanjeshn@bigchill.co.nz

Drew Counter (Cromwell) 027-808-5553 or drewc@bigchill.co.nz

ANZAC DAY – Friday 25th April

Thursday 24th April

  • All pick-ups and deliveries as normal across the network.
  • Line Haul operates as normal.

Friday 25th April (ANZAC DAY)

  • No deliveries nationwide.
  • Line Haul operates as normal.
  • Pre-arranged collections only

Saturday 26th April

  • Deliveries to ALL centres (inc Gisborne, Wairarapa) nationwide. Normal Friday schedule applies.
  • Saturday Line Haul units operate as normal.
  • Pre-arranged collections only.

Sunday 27th April

  • Normal Sunday services apply.

Monday 28th April

  • Normal services.

ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. Please note we are only able to do pick-ups in specific areas on the public holidays, contact your local depot manager for further clarification on this. DO NOT assume regular pick-ups will happen automatically.

PICK-UP REQUESTS to:

Adam Dawson (Auckland) 021-279-0104 or adamd@bigchill.co.nz

Shaun Reed (Ruakura) 022-850-0405 or shaunr@bigchill.co.nz

Jason Iasona (Putaruru) 027-448-8096 or Jasoni@bigchill.co.nz

Mark Tamanui (Hastings) 027-522-2975 or markt@bigchill.co.nz

Garner Grieve (Palmerston North) 021-279-1553 or GarnerG@bigchill.co.nz

Grant Kingon (Wellington) 027-258-0255 or grantk@bigchill.co.nz

Louise Fissenden (Blenheim) 021-406-323 or LouiseF@bigchill.co.nz

Nathan Hyde (Christchurch) 027-522-2974 or NathanH@bigchill.co.nz

Sanjesh Naicker (Dunedin) 027-4331-104 or sanjeshn@bigchill.co.nz

Drew Counter (Cromwell) 027-808-5553 or drewc@bigchill.co.nz