Company Updates

Latest Update

Hawkes Bay Anniversary

Thursday 24th October
All pickups, deliveries and Line haul as normal.

Friday 25th October (Hawkes Bay Anniversary)
Supermarket deliveries only in Napier and Hastings, No deliveries to Central Hawkes Bay, pre-arranged pickups only. Line Haul services operate as normal.
Full delivery Service to Gisborne
Please note: Our Hastings office will not be manned on this day, for all Hawkes Bay / Gisborne enquiries please contact customer services on 09 272 7440

Saturday 26th October
Normal Saturday service applies.

Sunday 27th October
No pick-ups/deliveries or Line haul operate across network.

Monday 28th October (Labour Day)
Please refer to the Labour Weekend schedule.

Tuesday 29th October
Return to normal services

ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. DO NOT assume regular pick-ups will happen automatically.
PICK-UP REQUESTS to:
Jon Oldridge (Hastings) 027-522-2975 or JonO@bigchill.co.nz


Labour Weekend Schedule

Friday 25th October
All pick-ups, deliveries and Line haul as normal across network. However, please note our separate notice in relation to the Hawkes Bay Regional Holiday on 25th Oct.

Saturday 26th October
Normal Saturday pick-up and delivery service applies.
All normal Inter-Island Line haul units run.

Sunday 27th October
No pick-ups/deliveries or Line haul operate across the network.

Monday 28th October
No deliveries nationwide, pre-arranged pick-ups only,
Our Line haul network will run the following restricted service:
>1 x AKL-PUT-HAS-PMR-WGT one-way.
>1 x WGT-PMR-HAS one way.
>1 x AKL-CHC return.
>1 x CHC-DUD return.
>1 x CHC-BLN (early departure) one way.
>1 x CHC-CRM return

Tuesday 29th October
Return to normal services

ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. DO NOT assume regular pick-ups will happen automatically.
PICK-UP REQUESTS to:
Stacy Gibson (Auckland) 021-279-0104 or StacyG@bigchill.co.nz
Michael Aitken (Putaruru) 0274-488-096 or MichaelA@bigchill.co.nz
Jon Oldridge (Hastings) 027-522-2975 or JonO@bigchill.co.nz
Garner Grieve (Palmerston North) 021-279-1553 or GarnerG@bigchill.co.nz
Carl Voullaire (Wellington) 027-258-0255 or CarlV@bigchill.co.nz
Louise Fissenden (Blenheim) 021-406-323 or LouiseF@bigchill.co.nz
Nathan Hyde (Christchurch) 027-522-2974 or NathanH@bigchill.co.nz
Don Gillan (Dunedin) 0274-331-104 or DonaldG@bigchill.co.nz
Ronnie Thompson (Cromwell) 027-808-5553 or RonnieT@bigchill.co.nz

Dear valued customer

Due to weather related road closures overnight there will be delays with deliveries into Central Otago today (Wed 31 July).

All deliveries to Cromwell, Queenstown, Wanaka, Alexandra, Roxburgh and the surrounding areas will be delayed by approximately 5 hours.

Please advise your customers, and refrain from requesting any ETA’s for these areas before 12pm.

We are expecting further snow conditions across the South Island over the next 24 hours, and we will send further updates if there are any more delays.

Thank you for your patience and understanding during these weather related delays.


Kind Regards,
Big Chill Distribution Ltd