Latest News
SH1 Pukerua Bay road closure
- Details
- Friday, 19 October 2018 13:32
Dear Customer,
Please note there will be significant delays with deliveries in the Lower North Island today due to the closure of SH1 north of Wellington this morning. There is no viable detour in place for Heavy transport, and the road closure is expected to be in place for several hours.
- Freight dispatched from Auckland and Putaruru for Wellington will now be delivered on Saturday 20 October.
- Freight ex South Island, Wellington, and Palmerston North to Hawkes Bay will be delivered after 12pm today.
- Freight from South Island, Wellington and Palmerston North to Gisborne will now be delivered Saturday 20 October.
- There will be delays of up to 3 hours with deliveries in Palmerston North and New Plymouth due to late arriving Line Haul.
- Freight dispatched from the South Island to all destinations north of Wellington on Thursday may be delayed, customers effected will be advised directly.
Please advise your customers accordingly and refrain from requesting ETAs for these areas. We will send further updates if there are any changes to these schedules.
Big Chill Distribution
Labour Weekend & Hawkes Bay Anniversary Schedule 2018
- Details
- Wednesday, 12 September 2018 13:42
Labour Weekend Schedule 2018
Friday 19th October
All pick-ups, deliveries and Line haul as normal across network. However, please note our separate notice in relation to the Hawkes Bay Regional Holiday on 22nd Oct.
Saturday 20th October
Normal Saturday pick-up and delivery service applies.
All normal Inter-Island Line haul units run.
Sunday 21st October
No pick-ups/deliveries or Line haul operate across the network.
Monday 22nd October
No deliveries nationwide, pre-arranged pick-ups only,
Our Line haul network will run the following restricted service:
1 x AKL-PUT-HAS-PMR-WGT one-way.
1 x WGT-PMR-HAS one way.
1 x AKL-CHC return.
1 x CHC-DUD return.
1 x CHC-BLN (early departure) one way.
1 x CHC-CRM return
Tuesday 23rd October
Return to normal services
ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. DO NOT assume regular pick-ups will happen automatically.
PICK-UP REQUESTS to:
Stacy Gibson (Auckland) 021-279-0104 or StacyG@bigchill.co.nz
Michael Aitken (Putaruru) 0274-488-096 or MichaelA@bigchill.co.nz
Jon Oldridge (Hastings) 027-522-2975 or JonO@bigchill.co.nz
Garner Grieve (Palmerston North) 021-279-1553 or GarnerG@bigchill.co.nz
Jason Wolferstan (Wellington) 027-258-0266 or JasonW@bigchill.co.nz
Louise Fissenden (Blenheim) 021-406-323 or LouiseF@bigchill.co.nz
Nathan Hyde (Christchurch) 027-522-2974 or NathanH@bigchill.co.nz
Don Gillan (Dunedin) 0274-331-104 or DonaldG@bigchill.co.nz
Ronnie Thompson (Cromwell) 027-808-5553 or RonnieT@bigchill.co.nz
Hawkes Bay Anniversary Schedule
Thursday 18th October
All pickups, deliveries and Line haul as normal.
Friday 19th October (Hawkes Bay Anniversary)
Supermarket deliveries only in Napier and Hastings, No deliveries to Central Hawkes Bay, pre-arranged pickups only. Line Haul services operate as normal.
Full delivery Service to Gisborne
Please note: Our Hastings office will not be manned on this day, for all Hawkes Bay / Gisborne enquiries please contact customer services on 09 272 7440
Saturday 20st October
Normal Saturday service applies.
Sunday 21nd October
No pick-ups/deliveries or Line haul operate across network.
Monday 22nd October (Labour Day)
Please refer to the Labour Weekend schedule.
Tuesday 23rd October
Return to normal services
ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. DO NOT assume regular pick-ups will happen automatically.
PICK-UP REQUESTS to:
Jon Oldridge (Hastings) 027-522-2975 or JonO@bigchill.co.nz
Road Closure Delays 13 June 2018
- Details
- Wednesday, 13 June 2018 13:51
Dear Valued Customer,
Due to adverse weather conditions, SH1 – Picton to Christchurch via Kaikoura is currently closed. The next NZTA update on this road closure is expected at 12pm on Thursday the 14th of June.
This will cause significant delays with all Interisland freight transiting this route. We expect delays of 1 to 2 days with all Interisland deliveries dispatched yesterday and today. We also expect delays of 1 day with deliveries transiting between Christchurch and the Blenheim / Nelson region.
With the back log of freight this will create, we expect the delays to continue through to the end of this week. Please advise your customers accordingly and refrain from requesting ETAs.
We apologise for the Inconvenience this will cause.
A further update will be sent tomorrow afternoon (Thursday 14 June).
Kind Regards,
Big Chill Distribution Ltd
Winter Service Change - Roxburgh
- Details
- Monday, 11 June 2018 11:59
Dear Valued Customer,
Please note that effective week commencing 25th June that our services to Roxburgh will revert to Tue/Wed/Fri only.
This will be re-evaluated in September as volumes dictate.
Big Chill Distribution Ltd
Weather Delays 7th June 2018
- Details
- Thursday, 07 June 2018 11:45
Dear Customer,
Due to adverse Weather conditions and road closures, our Hawkes Bay, Palmerston North, Wellington and Cromwell operations are experiencing delays of up to three hours today.
The forecast for the weather over the next 24 hours advises that we can expect further road closures in both the North Island and South Island, so we expect there could be further delays across the next day or two. We will continue to monitor all weather and road conditions and will advise of any further disruptions to our service if nessacary.
Big Chill Distribution Ltd

