Latest News
SH7 Road Closure - Update - 9 Sep 2017
- Details
- Saturday, 09 September 2017 15:00
Please see the following update on the SH7 Lewis Pass continuing intermittent road closures.
SH7 was closed again on Friday night and this morning due to Snow. The road is currently open, however the weather and road conditions are still poor which could result in further road closures. This will continue to effect all Interisland freight from Thursday / Friday and today. Freight transiting between Blenheim Nelson and Christchurch South will also be effected in both directions.
In addition to the back log of Line Haul vehicles we are also conscious of the welfare of our drivers while they work through these challenging conditions. There will be some further delays between shifts as the drivers complete their required legal breaks.
All Interisland freight dispatched on Thursday, Friday and today could be delayed by 3 days into all North and South Island destinations. We are planning to have this freight all delivered by Tuesday the 12th of Sep.
All freight dispatched from Blenheim and Nelson on Thursday, Friday and today for delivery to CHC / South will be delivered on Monday / Tuesday.
We apologise for these unexpected delays and we are doing our best to move the freight as quickly as possible. Please advise your customers accordingly and refrain from requesting ETA’s while we focus on moving the freight.
Big Chill Distribution
SH7 Road Closure Update
- Details
- Friday, 08 September 2017 09:55
Further to our notice from yesterday (Thursday 7th Sep), SH7 is now open and the back log of trucks is starting to move both North and South bound through the Lewis Pass between Picton and Christchurch. The Weather conditions are still poor, which means there is a strong possibility the road will close again across the next 24 hours.
At this stage we are aiming to deliver All freight for delivery in CHC / South that was collected in the North Island on Wed 6th Sep, on Saturday the 9th of Sep (providing the receiver is open to accept).
Freight that was collected in the South Island on Wed 6th Sep will be delivered on Saturday the 9th of Sep in Palmerston North / Wellington, and Monday the 11th of Sep for the rest of the North Island.
Interisland freight that is collected on Thu 7th, Fri 8th and Sat 9th Sep will be delivered across Mon 11th and Tue 12th in both the north and south islands.
Please refrain from requesting ETA’s today while we are clearing the back log created by the road closures, and advise your customers of the delays. We hope to be back on normal schedule early next week, and we will send an update if the roads close again today.
BIG CHILL DISTRIBUTION
SH7 Road Closure Delays
- Details
- Thursday, 07 September 2017 10:20
Dear Customer
Please note that heavy snow has caused a road closure on the Lewis Pass early this morning (SH7) between Picton and Christchurch. Snow is expected throughout the day which means the road may remain closed today. This means all freight sent from the North Island to the South Island dispatched yesterday (Wednesday 6th Sep) will be delayed for delivery by 1 day. If the road continues to remain closed over the next 24 hours there will be further delays.
All Interisland freight collected today (Thursday 7th Sep) will also be effected by this road closure and will cause delivery delays of 1 to 2 working days.
All freight collected South of Christchurch yesterday (Wednesday 6th Sep) for delivery to Blenheim / Nelson and the North Island will be delayed by 1 to 2 working days.
All freight collected in Christchurch / Blenheim / Nelson today (Thursday 7th Sep) for delivery to the North Island will be delayed by 1 to 2 working days.
All freight collected in Blenheim / Nelson today (Thursday 7th Sep) for delivery to the North Island and Christchurch / South will be delayed by 1 to 2 working days.
Please notify your customers about these delays as soon as possible. We will send an update through with more information on Friday morning.
BIG CHILL DISTRIBUTION
Labour Day and Hawkes Bay Anniversary Schedule 2017
- Details
- Tuesday, 22 August 2017 10:29
Labour Weekend
Schedule 2017
Friday 20th October
All pick-ups, deliveries and Line haul as normal across network. However, please note our separate notice in relation to the Hawkes Bay Regional Holiday on 20th Oct.
Saturday 21st October
Normal Saturday pick-up and delivery service applies.
All normal Inter-Island Line haul units run.
Sunday 22nd October
No pick-ups/deliveries or Line haul operate across the network.
Monday 23rd October
No deliveries nationwide, pre-arranged pick-ups only,
Our Line haul network will run the following restricted service:
- 1 x AKL-PUT-HAS-PMR-WGT one-way.
- 1 x WGT-PMR-HAS one way.
- 1 x AKL-CHC return.
- 1 x CHC-DUD return.
- 1 x CHC-BLN (early departure) one way.
- 1 x CHC-CRM return
Tuesday 24th October
Return to normal services
ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. DO NOT assume regular pick-ups will happen automatically.
PICK-UP REQUESTS to:
Auckland Depot Manager (Auckland) 021-279-0104 or aklops@bigchill.co.nz
Michael Aitken (Putaruru) 0274-488-096 or MichaelA@bigchill.co.nz
Jon Oldridge (Hastings) 027-522-2975 or JonO@bigchill.co.nz
Garner Grieve (Palmerston North) 021-279-1553 or GarnerG@bigchill.co.nz
Terry Patterson (Wellington) 027-258-0255 or TerryP@bigchill.co.nz
Louise Fissenden (Blenheim) 021-406-323 or LouiseF@bigchill.co.nz
Nathan Hyde (Christchurch) 027-522-2974 or NathanH@bigchill.co.nz
Don Gillan (Dunedin) 0274-331-104 or DonaldG@bigchill.co.nz
Ronnie Thompson (Cromwell) 027-808-5553 or RonnieT@bigchill.co.nz
Hawkes Bay Anniversary
Schedule 2017
Thursday 19th October
All pickups, deliveries and Line haul as normal.
Friday 20th October (Hawkes Bay Anniversary)
Supermarket deliveries only in Napier and Hastings, No deliveries to Central Hawkes Bay, pre-arranged pickups only. Line Haul services operate as normal.
Full delivery Service to Gisborne
Please note: Our Hastings office will not be manned on this day, for all Hawkes Bay / Gisborne enquiries please contact customer services on 09 272 7440
Saturday 21st October
Normal Saturday service applies.
Sunday 22nd October
No pick-ups/deliveries or Line haul operate across network.
Monday 23rd October (Labour Day)
Please refer to the Labour Weekend schedule.
Tuesday 24th October
Return to normal services
ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. DO NOT assume regular pick-ups will happen automatically.
PICK-UP REQUESTS to:
Jon Oldridge (Hastings) 027-522-2975 or JonO@bigchill.co.nz
Milton/Lawrence Deliveries
- Details
- Monday, 21 August 2017 10:25
Dear Customer,
Starting Monday the 28th of August, delivery and pick- up services to the following towns will revert to 3 x days per week – Mon/Wed/Fri.
• Milton
• Lawrence
This change is made in view of lower Winter volumes and will be reassessed at the end of October. Both of these towns are serviced ex our Dunedin Hub.
Please note also that:
• Roxburgh will be serviced Mon-Fri ex Cromwell Hub
• Alexandra continues to be serviced Mon-Sat ex Cromwell Hub.
Please notify your customers accordingly.
If you have any queries please contact our customer support team or your account manager.
Thank you,
Big Chill Distribution Ltd
