Latest News
Easter and Anzac Day 2017
- Details
- Thursday, 23 February 2017 08:42
Easter Weekend – Friday 14th April to Monday 17th April
Thursday 13th April
All pick-ups and deliveries as normal across network.
Linehaul units operate as normal.
Friday 14th April (Good Friday)
NO deliveries, line haul or collections nationwide.
Saturday 15th April
Deliveries to ALL centres (inc Gisborne) nationwide. Normal Friday schedule applied.
Inter-island Line Haul service only operates.
Sunday 16th April
NO deliveries or collections nationwide. Intra-island Line Haul service only operates.
Monday 17th April (Easter Monday)
SUPERMARKET Deliveries to strictly the following centres only:
Auckland Metro
Hamilton / Cambridge Metro
Tauranga / Mount Maunganui
Wellington Metro
Palmerston North Metro
Christchurch Metro
Blenheim/Nelson Metro
Central Otago (excluding Wanaka)
Dunedin Metro
Pre-arranged collections only.
Linehaul units operate as normal.
Tuesday 18th April
All pick-ups and deliveries as normal across network.
Linehaul units operate as normal.
ANZAC DAY - Tuesday 25th April
Monday 24th April
All pick-ups and deliveries as normal across network.
Inter-island Line Haul service only operates.
Tuesday 25th April (ANZAC DAY)
No deliveries across the network.
Line Haul units operate as normal.
Pre-arranged collections only.
Wednesday 26th April
Return to normal services
ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. Please note we are only able to do pick-ups in specific areas on the public holidays, contact your local depot manager for further clarification on this. DO NOT assume regular pick-ups will happen automatically.
PICK-UP REQUESTS to:
Khalid Ahmed (Auckland) 021-279-0104 or KhalidA@bigchill.co.nz
Michael Aitken (Putaruru) 027-448-8096 or MichaelA@bigchill.co.nz
Jon Oldridge (Hastings) 027-522-2975 or JonO@bigchill.co.nz
Garner Grieve (Palmerston North) 021-279-1553 or GarnerG@bigchill.co.nz
Terry Patterson (Wellington) 027-258-0255 or TerryP@bigchill.co.nz
Louise Fissenden (Blenheim) 021-406-323 or LouiseF@bigchill.co.nz
Nathan Hyde (Christchurch) 027-522-2974 or NathanH@bigchill.co.nz
Don Gillan (Dunedin) 027-433-1104 or DonaldG@bigchill.co.nz
Ronnie Thompson (Cromwell) 027-808-5553 RonnieT@bigchill.co.nz
Interisland Freight Delays - 19th and 20th January 2017
- Details
- Thursday, 19 January 2017 09:47
Dear Customer,
As you will be aware from the extensive media coverage, there has been a large weather bomb that has hit the South Island and the bottom of the North Island over the last 24 hours. This is expected to continue through today.
This weather bomb has caused Road Closures in the South Island and significant delays with Interisland Ferry services. The Lewis Pass and Arthurs Pass highways are the only routes available for road transport between Christchurch and Picton, and both roads have been closed this morning due to slips, heavy rain and high winds.
At this stage we are expecting significant delays with freight traveling between the North and South Island of up to 24 hours over and above your current delivery schedules. This will effect freight dispatched today (Thu 19 Jan) from the North Island to the South Island and Vice Versa. It will also effect any freight dispatched from the North Island on Wednesday 18th Jan for destinations South of Christchurch.
We apologise for any inconvenience this may cause and ask that you advise your customers of the delays. Unfortunately we are at the mercy of the weather which may take some time to abate. There will be a further update on Friday the 20th Jan for any ongoing issues.
Big Chill Distribution Ltd
Public Holiday Schedule Jan/Feb 2017
- Details
- Monday, 09 January 2017 08:45
Wellington Anniversary – Mon 23rd Jan
Auckland Anniversary – Mon 30th Jan
Nelson Anniversary – Mon 30th Jan
Waitangi Day – Mon 6th Feb
Public Holiday Schedule Jan / Feb 2017
Wellington Anniversary - Mon 23rd Jan
(Includes Wellington, Palmerston North and Wairarapa)
- Deliveries to Supermarkets only in the Wellington region.
- Pre-arranged collections only.
- Line-Haul operates as normal.
Nelson Anniversary – Mon 30th Jan
(Includes Nelson, Tasman, Motueka, Takaka)
- Deliveries to Supermarkets only in Nelson.
- No deliveries to Motueka or Takaka.
- Pre-arranged collections only.
- Line-Haul operates as normal.
Auckland Anniversary – Mon 30th Jan
(Includes Auckland, Northland, Coromandel, Bay of Plenty, Waikato, King Country)
- Supermarket deliveries to the following centres only – Kaitaia, Kerikeri, Kaikohe, Paihia, Dargaville, Whangarei, Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Tokoroa, Taupo, Gisborne, Katikati, Waihi, Whangamata, Whitianga.
- Pre-arranged collections only.
- Line-Haul operates as normal.
Waitangi Day – Mon 6th Feb
- NO deliveries Nationwide.
- Pre-arranged collections only.
- Limited Line Haul services operate.
NOTE: We will be running a one off delivery service to Gisborne on Saturday the 4th of Feb.
ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. Please note we are only able to do pick ups in specific areas on the public holiday’s, contact your local depot manager for further clarification on this. DO NOT assume regular pick-ups will happen automatically.
PICK-UP REQUESTS to:
Khalid Ahmed (Auckland) 021-279-0104 or KhalidA@bigchill.co.nz
Michael Aitken (Putaruru) 0274-488-096 or MichaelA@bigchill.co.nz
Jon Oldridge (Hastings) 027-522-2975 or JonO@bigchill.co.nz
Garner Grieve (Palmerston North) 021-279-1553 or GarnerG@bigchill.co.nz
Terry Patterson (Wellington) 027-258-0255 or TerryP@bigchill.co.nz
Louise Fissenden (Blenheim) 021-406-323 or LouiseF@bigchill.co.nz
Nathan Hyde (Christchurch) 027-522-2974 or NathanH@bigchill.co.nz
Don Gillan (Dunedin) 027-433-1104 or DonaldG@bigchill.co.nz
Kaikoura Deliveries
- Details
- Wednesday, 23 November 2016 14:40
Note that there will be no deliveries to Kaikoura until further notice.
Please refer to our delivery schedule for any updates to delivery days.
Thank you,
BIG CHILL DISTRIBUTION
Big Chill Delivery Delays
- Details
- Wednesday, 16 November 2016 09:20
Big Chill Delivery Delays North - South Island
To All Customers,
Due to weather related road closures and heavy freight volumes causing delays on our linehaul runs, we are currently running about 3hours behind with our metro deliveries across our network today.
Please can we ask you to communicate this through to your customers as we will not be able to provide any eta's untill Midday today.
We appreciate your patience at this difficult time, and we are working hard to move your product with minimal disruption.
BIG CHILL DISTRIBUTION LTD

