Latest News

Christmas / New Year Linehaul & Delivery Plan - 2018/19

Fri 21st December

  • Normal services.

Sat 22nd December

  • Normal Saturday services.

Sun 23rd December

  • Normal Sunday services.

Mon 24th December (Xmas Eve)

  • Full delivery and pick-up service in all areas.
  • No Linehaul services operate.

Tue 25th December (Xmas Day)

  • No delivery or pick-up services operate.
  • No Line haul services operate.

Wed 26th December (Boxing Day)

  • No deliveries nationwide.
  • Pre-arranged pick-ups only.
  • Line haul services operate as normal (early departure).

Thu 27th December

  • Normal services.

Fri 28th December

  • Normal services.

Sat 29th December

  • Normal Saturday services.

Sun 30th December 2018

  • Normal Sunday services.

Mon 31st December 2018 (New Year’s Eve)

  • Fulldelivery and pick-up service in all areas.
  • No Linehaul services operate.

Tue 1st January 2019 (New Year’s Day)

  • No deliveries or pick up services operate.
  • No Line haul services operate.

Wed 2nd January 2019 (New Year Holiday)

  • No deliveries nationwide.
  • Pre-arranged pick-ups only.
  • Line haul services operate as normal (early departure).

Thu 3rd January

  • Normal services resume.


To arrange & confirm special pick-ups on Stat Holidays and Weekends through Xmas and New Year, please contact your local Depot Manager at least 1 week in advance of the applicable holiday. Do not assume that pick-ups will happen without being pre-arranged. Contact details below:


PICK-UP REQUESTS to:

Stacy Gibson (Auckland) 021-279-0104 or StacyG@bigchill.co.nz
Michael Aitken (Putaruru) 027-448-8096 or MichaelA@bigchill.co.nz
Jon Oldridge (Hastings) 027-522-2975 or JonO@bigchill.co.nz
Garner Grieve (Palmerston North) 021-279-1553 or GarnerG@bigchill.co.nz
Jason Wolferstan (Wellington) 027-258-0255 or JasonW@bigchill.co.nz
Louise Fissenden (Blenheim) 021-406-323 or LouiseF@bigchill.co.nz
Nathan Hyde (Christchurch) 027-522-2974 or NathanH@bigchill.co.nz
Don Gillan (Dunedin) 027-433-1104 or DonaldG@bigchill.co.nz
Ronnie Thompson (Cromwell) 027-808-5553 or RonnieT@bigchill.co.nz

Canterbury Anniversary Schedule 2018

Thursday 15th November 

All Pickups, deliveries and Line haul as normal. 

Friday 16th November (Canterbury Anniversary) 

Normal Deliveries apply to Christchurch metro.

There will be NO deliveries to the following areas on this day; Cheviot, Leeston, Rakaia, Amberley, Hamner Springs, Darfield, Oxford. 

Pre-arranged collections in Christchurch only. 

Line haul services operate as normal. 

Satuday 17th November

Normal Saturday services apply. 

Sunday 18th November 

Normal Sunday services apply. 

Monday 19th November 

Return to normal services 


 ALL pick-ups must be arranged by phone or email no later than 48 hours before the respective Holiday. DO NOT assume regular pick-ups will happen automatically. 

PICK-UP REQUESTS to: 

Nathan Hyde (CHC) 027-522-2974 or NathanH@bigchill.co.nz 

 

 

SH1 Pukerua Bay road closure

Dear Customer,

Please note there will be significant delays with deliveries in the Lower North Island today due to the closure of SH1 north of Wellington this morning. There is no viable detour in place for Heavy transport, and the road closure is expected to be in place for several hours.

-          Freight dispatched from Auckland and Putaruru for Wellington will now be delivered on Saturday 20 October.

-          Freight ex South Island, Wellington, and Palmerston North to Hawkes Bay will be delivered after 12pm today.

-          Freight from South Island, Wellington and Palmerston North to Gisborne will now be delivered Saturday 20 October.

-          There will be delays of up to 3 hours with deliveries in Palmerston North and New Plymouth due to late arriving Line Haul.

-          Freight dispatched from the South Island to all destinations north of Wellington on Thursday may be delayed, customers effected will be advised directly.

Please advise your customers accordingly and refrain from requesting ETAs for these areas. We will send further updates if there are any changes to these schedules.

 

Big Chill Distribution

Labour Weekend & Hawkes Bay Anniversary Schedule 2018

Labour Weekend Schedule 2018

 

Friday 19th October
All pick-ups, deliveries and Line haul as normal across network. However, please note our separate notice in relation to the Hawkes Bay Regional Holiday on 22nd Oct.

Saturday 20th October
Normal Saturday pick-up and delivery service applies.
All normal Inter-Island Line haul units run.

Sunday 21st October
No pick-ups/deliveries or Line haul operate across the network.

Monday 22nd October
No deliveries nationwide, pre-arranged pick-ups only,
Our Line haul network will run the following restricted service:
 1 x AKL-PUT-HAS-PMR-WGT one-way.
 1 x WGT-PMR-HAS one way.
 1 x AKL-CHC return.
 1 x CHC-DUD return.
 1 x CHC-BLN (early departure) one way.
 1 x CHC-CRM return

Tuesday 23rd October
Return to normal services

 

ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. DO NOT assume regular pick-ups will happen automatically.

PICK-UP REQUESTS to:
Stacy Gibson (Auckland) 021-279-0104 or StacyG@bigchill.co.nz
Michael Aitken (Putaruru) 0274-488-096 or MichaelA@bigchill.co.nz
Jon Oldridge (Hastings) 027-522-2975 or JonO@bigchill.co.nz
Garner Grieve (Palmerston North) 021-279-1553 or GarnerG@bigchill.co.nz
Jason Wolferstan (Wellington) 027-258-0266 or JasonW@bigchill.co.nz
Louise Fissenden (Blenheim) 021-406-323 or LouiseF@bigchill.co.nz
Nathan Hyde (Christchurch) 027-522-2974 or NathanH@bigchill.co.nz
Don Gillan (Dunedin) 0274-331-104 or DonaldG@bigchill.co.nz
Ronnie Thompson (Cromwell) 027-808-5553 or RonnieT@bigchill.co.nz

 

Hawkes Bay Anniversary Schedule

 

Thursday 18th October
All pickups, deliveries and Line haul as normal.

Friday 19th October (Hawkes Bay Anniversary)
Supermarket deliveries only in Napier and Hastings, No deliveries to Central Hawkes Bay, pre-arranged pickups only. Line Haul services operate as normal.
Full delivery Service to Gisborne
Please note: Our Hastings office will not be manned on this day, for all Hawkes Bay / Gisborne enquiries please contact customer services on 09 272 7440

Saturday 20st October
Normal Saturday service applies.

Sunday 21nd October
No pick-ups/deliveries or Line haul operate across network.

Monday 22nd October (Labour Day)
Please refer to the Labour Weekend schedule.

Tuesday 23rd October
Return to normal services


ALL pick-ups must be arranged by phone or email no later than a week before the respective Holiday. DO NOT assume regular pick-ups will happen automatically.
PICK-UP REQUESTS to:
Jon Oldridge (Hastings) 027-522-2975 or JonO@bigchill.co.nz

Road Closure Delays 13 June 2018

Dear Valued Customer,

 

Due to adverse weather conditions, SH1 – Picton to Christchurch via Kaikoura  is currently closed. The next NZTA update on this road closure is expected at 12pm on Thursday the 14th of June.

This will cause significant delays with all Interisland freight transiting this route. We expect delays of 1 to 2 days with all Interisland deliveries dispatched yesterday and today. We also expect delays of 1 day with deliveries transiting between Christchurch and the Blenheim / Nelson region.

With the back log of freight this will create, we expect the delays to continue through to the end of this week. Please advise your customers accordingly and refrain from requesting ETAs.

We apologise for the Inconvenience this will cause.

A further update will be sent tomorrow afternoon (Thursday 14 June).

 

Kind Regards,

Big Chill Distribution Ltd

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